Thursday, March 1, 2012

Metro Launches New Alert System to Keep Bus and Rail Customers Better Informed‏

Yesterday, Metro introduced a new email and text messaging alert system, "MetroAlerts," designed to provide bus and rail customers with improved up-to-the-minute information about planned service changes and delays.

For the first time, bus customers can receive alerts and advisories regarding route-specific delays, detours, schedule changes and construction activity. Customers can sign up to receive information for up to four bus lines and opt to have alerts sent to their mobile device, pager or desktop email. Bus delay information will be sent from Metro's Bus Operations Control Center between the hours of 6 a.m. and 8 p.m., Monday through Friday.

MetroAlerts is intended to complement the Next Bus system, which provides predicted arrival times for individual bus stops based on GPS data.

To sign up for MetroAlerts, visit wmata.com/MetroAlerts.

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