Monday, April 26, 2010

Loudoun County Commuters Should Call New Toll-Free Number to Report Road Hazards

WTOP Radio reports that the Virginia Department of Transportation (VDOT) will set up a one-stop shop for commuters request assistance and report road hazards.

"The move comes as VDOT reduces its workforce and works to address a $4.6 billion shortfall. About 360 VDOT employees leave the agency [this past] Saturday. By establishing a customer service center, you'll no longer need to contact individual VDOT offices for help. You'll just call 1-800-367-7623. A scaled down version of the service center starts Monday [today], with the full service center opening in July."
The new service center is part of a mandated staffing reduction to 7,500 full-time employees by July 1, 2010, and to streamline the way VDOT does business around the commonwealth. VDOT’s restructuring program, called the "Blueprint for the Future" also changes business practices and alters the way citizens, developers, localities, businesses and transportation industry contacts will do business with the agency.

VDOT has more information online in this press release
Again, to report road hazards, find information and request assistance from VDOT, call 1-800-367-7623.

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