Metro Seeks Public Input on Metrobus Service‏

Metro plans to conduct public hearings in October on a slate of Metrobus service changes that will improve service for many customers without increasing operating expense. The Metrobus service adjustments are part of Metro’s plan to invest $5 million to provide customers with ‘better bus’ service, the biggest improvement to bus service in five years.

The public will be asked to review includes input from bus route studies, feedback from customers and the jurisdictions, as well as data on population, ridership and development. Customer input through public hearings will help shape the final plan before it is implemented.

Under the current plan, 15 customers will see improvements for every one customer who might experience an adverse impact.

Highlights of the improvements and changes include:

• Adding trips to reduce crowding 
• Adjusting schedules in response to changing ridership 
• Adding evening and weekday trips 
• Reducing unproductive and underutilized routes
• Potential benefits of the improvements include improved service for customers, increased ridership and revenue, more efficient use of buses and improved on-time performance. 

Metrobus carried more than 132 million trips in Fiscal Year 2012 (July 1, 2011 through June 30, 2012), an increase of 7 million over the previous year.

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